Privacy Policy

This Privacy Policy applies only to this website and to the pages publicly linked from it. It does not apply to any other application, portal, or page hosted under the same domain that is not publicly linked from this website (for instance, a subdomain accessible only to specific clients or users by separate arrangement, e.g. https://example.sarya-solutions.com/). Any such application or portal is governed by its own separate terms, provided directly to its users.

This website is operated by two affiliated entities: Sarya SARL, registered in Lebanon, and Sarya Solutions L.L.C-FZ, registered in the United Arab Emirates. We provide business to business services, including a distribution platform, custom software and AI solutions, and advisory and consulting services.

We collect personal data that you provide directly to us, including:

• Full name
• Company name and role or title (where provided)
• Email address
• The content of any message you send us, including the subject of your enquiry
• We do not knowingly collect personal data from individuals under the age of 18, and this website is not directed at minors.

We use the personal data you provide to:

• Respond to your enquiry or request
• Schedule and conduct calls, demos, or meetings you request
• Maintain a record of business communications for legitimate business purposes
• Improve this website and the services we offer
• We do not sell, rent, or trade your personal data to third parties for marketing purposes. This website does not offer products or services for direct purchase; any business engagement is established separately through a signed agreement between you and us, outside the scope of this website.

We process your personal data on the basis of your consent, given when you submit a form or otherwise contact us, and, where applicable, our legitimate business interest in responding to enquiries and maintaining business relationships.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. Data submitted through this website is transmitted securely and stored on systems with appropriate access controls.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. If you would like your data deleted sooner, you may contact us using the details below.

We do not share your personal data with third parties except:

• Where necessary to provide a service you have requested (for example, scheduling tools used to book a call, whenever this functionality is activated)
• Where required by law or a valid legal process
• With service providers who process data on our behalf, under appropriate confidentiality and security obligations

As Sarya SARL and Sarya Solutions L.L.C-FZ operate across both Lebanon and the UAE, personal data may, to the extent allowed under the applicable laws and regulations in both countries, be transferred between our offices in these two countries, and may be processed using service providers located in other jurisdictions. Where this occurs, we take reasonable steps to ensure your data continues to receive an appropriate level of protection.

Depending on the applicable law in your jurisdiction, you may have the right to:

• Be informed about how your data is processed
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, where applicable
• Object to or restrict certain processing of your data
• To exercise any of these rights, please contact us using the details in Section 13 below.

This website may use cookies or similar technologies to understand how visitors use the site and to improve its performance. You can control or disable cookies through your browser settings. We do not use cookies to build advertising profiles of visitors.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when this policy was last revised.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

contact@sarya-solutions.com